We use a variety of methods to collect data from and about you, including through: direct interactions. You can provide us with your identity, contact and financial data by filling in forms or by corresponding with us by post, telephone, email or via chat or social networks. This includes personal data you provide when you: sign up to receive our newsletter; make enquiries or request information to be sent to you; order our products or services; request marketing to be sent to you; interact with us on social networks; enter a competition, promotion or survey; contact customer service; or leave comments or reviews about our services. Automated technologies or interactions. When you interact with us, including through the 99jours.com website, we may automatically collect technical data about your equipment, actions and browsing patterns. We may also collect tracking data when you use our website.
When we need to perform the contract we are about to enter into or have entered into with you. For example, when you purchase our services, this is a contract. Where we need to comply with a legal or regulatory obligation. For example, keeping records of our sales for tax compliance. We do not generally rely on consent as a legal basis for processing your personal data other than where required by law, for example in relation to sending certain direct marketing communications. Where our legal basis is consent, you have the right to withdraw your consent at any time.
The data you provide will not be made available to third parties. In some cases, however, the performance of the contract may require you to disclose your personal information to companies that we supply for the provision of individual services. In turn, third parties are obliged to comply with the legal provisions when handling and processing this data. They have been carefully selected and commissioned by us. These include, but are not limited to, web hosting, shipping service providers, accounting and billing services, tax advisors, etc. These service providers only use your data for the purpose of providing the service you have requested. These service providers use your data only for order processing. We require all third parties to respect the security of your personal data and to process it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only allow them to process your personal data for specific purposes and according to our instructions.
This site does not use any means of payment.
We have appropriate security measures in place to prevent your personal data from being accidentally lost, unauthorised use or access, modification or disclosure. In addition, we restrict access to your personal data to employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. In determining the appropriate retention period for personal data, we take into account the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes by other means, and any applicable legal requirements. In certain circumstances, you may ask us to delete your data; see Your Legal Rights below for more information. In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice.